Case studies

We advise a FTSE 100 plc operating in the alcoholic drinks industry on the compilation and use of its direct marketing database. This is an important issue for the client given that, as a well-known consumer-facing organisation, it cannot inadvertently market to vulnerable groups such as children.

Our client, a well-known US car rental company, periodically offers special week-end rates to customers. We review the content of its advertising campaigns to ensure compliance with applicable laws, in particular the need for information about rental rates and special offers to be accurate and complete.

We have advised a services company with 3,000 staff on how to advertise its business to prospective customers. This involved reviewing customer-facing websites and brochures.

Our immigration team was instructed by a film production company which needed a renowned international actor to travel to the UK in less than five working days. The company had just filed their online sponsor licence application.

We advised call centre operator Maia Consulting, a UK based subsidiary of the leading Indian outsourcing management firm Kloog Offshore Service Private Limited, in relation to a dispute with Telefonica, which is one of the leading integrated operators in the telecommunications sector worldwide.

We recently settled a case out of court for a woman who suffered chronic hearing injuries as a result of using a defective headset supplied by her employer to use in her job as a home-based call handling operative for an emergency breakdown service.

We successfully recovered substantial damages for an employee mechanic who sustained a serious head injury following an accident at work. He had been asked by his employer to help move heavy metal hydraulic work equipment to new garage premises.

Our client was the sole surviving sibling of the deceased. Although a valid will could not be located for his sister, one of her nephews produced a handwritten codicil which he claimed had been executed by her and under which he was left some land and a cash legacy.

Our client was left almost nothing under his mother's will. The bulk of her estate (which was worth approximately £1.5 million when the proceeds of various life policies were taken into account) was left to our client's brother and his family.

We were contacted by the trustees of a grant making charity when it faced an inquiry by the Charity Commission into investments it had made.

In situations where parties have agreed that their dispute will be determined by an expert, the courts have no authority to tell the expert what to do.

Our contentious private client team successfully defended a High Court claim brought by the former carer of Mr Nicholas Rayner. The judge was heavily critical of the claimant and ordered the repayment of money and return of documents improperly removed by her.